10 Best Managed IT Services and IT Support Companies in New York City (2026)

A single network and computer systems administrator in the New York metro area earns about $122,580 a year on average, according to May 2025 federal wage data, before benefits, recruiting or cover for vacations. That is why so many New York firms hand day-to-day IT to a managed service provider (MSP) instead: a monthly fee buys a help desk, device and network monitoring, cybersecurity, backups and on-site visits when something breaks. New York adds its own pressures, from the SHIELD Act’s data-security rules for any business holding New Yorkers’ personal information to the NYDFS cybersecurity regulation for banks, insurers and other licensed financial firms. Every provider below has an office in the city: some are local firms built for small businesses, some specialize in law, finance or schools, and some are national MSPs with Manhattan teams.

At a glance

#NameReader votes
01 Power Consulting 0
02 Thrive 0
03 Kraft Kennedy 0
04 ECI 0
05 Abacus 0
06 CTS 0
07 Tekscape 0
08 ETech 7 0
09 Netrio 0
10 Electric 0

Power Consulting

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Power Consulting Group has supported small and mid-size New York businesses since 1991 from its office on West 26th Street in Chelsea. It charges a fixed monthly fee per employee for managed IT, cybersecurity and consulting, and it says a field technician can reach any Manhattan office within four hours. Nonprofits are a particular focus, alongside banking, education, healthcare, legal and marketing firms, and the company says it made Channel Futures’ 2026 MSP 501 list. Best for: small Manhattan offices that want fast on-site help without hiring IT staff.

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Thrive

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Thrive, a national MSP headquartered in Foxborough, Massachusetts, entered New York in 2017 by buying the local provider Precision IT and runs a Midtown Manhattan office. It has grown through 27 acquisitions, five of them in 2025, including New Jersey-based Baroan Technologies, which serves the tri-state area, and the compliance specialist Abacode. Thrive sells what it calls next-generation managed services, pairing day-to-day IT support with cybersecurity and cloud management. Best for: mid-size companies with offices in several states that want one provider for all of them.

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Kraft Kennedy

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Kraft Kennedy was founded in New York in 1988 by attorney Michael Kraft and engineer Peter Kennedy, and it still runs from Third Avenue in Midtown, with five more offices in Chicago, Houston, Boston, Washington and Wilton, Connecticut. Its 150-plus staff provide managed IT, managed desktops and Microsoft 365 support mainly to law firms and corporate legal departments, as well as financial firms and nonprofits, and the firm says it has worked with more than 90% of the AmLaw 100. It is a Microsoft Solutions Partner. Best for: law firms and legal departments that want IT support from a legal-technology specialist.

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ECI

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ECI, known until recently as Eze Castle Integration, started in Boston in 1995 as Eze Castle Consulting and now has its corporate headquarters on Fifth Avenue in Manhattan. It provides managed services, cloud and cybersecurity to hedge funds, private equity firms and other alternative investment managers, with guidance on SEC and FINRA requirements, and it says it was named to CRN’s MSP 500 Elite 150 for 2024. Backed by H.I.G. Capital since 2018, ECI agreed in August 2026 to be acquired by private equity firm Wind Point Partners. Best for: hedge funds and private equity firms that need investment-industry compliance support.

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Abacus

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Abacus, formerly Abacus Group, was founded in San Francisco but now has its global headquarters on Third Avenue in Midtown Manhattan. Private equity firm FFL Partners merged it with healthcare IT provider Medicus IT in July 2025, and in March 2026 the combined company adopted the single Abacus name, with separate financial-services and healthcare divisions. On the financial side it serves hedge funds, private equity, private credit, venture capital and family offices, with services it aligns with SEC and FINRA rules, the EU’s DORA regulation and NYDFS Part 500. Best for: investment firms and medical practices that want a specialist with compliance experience in their sector.

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CTS

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CTS, led by founder and CEO Sachin Gujral, works from offices near Grand Central and in Brooklyn and serves K-12 and charter schools, nonprofits, wealth managers, law firms and real estate companies, among others. Besides managed IT and projects, it handles governance, risk and compliance work for HIPAA, CMMC, PCI DSS, the FTC Safeguards Rule and New York Education Law 2-d, and it installs phone systems and physical security such as access control and cameras. CTS says it was named to CRN’s MSP 500 in both 2025 and 2026. Best for: schools and nonprofits that need compliance support, including New York’s student-data law, alongside everyday IT.

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Tekscape

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Tekscape, established in 2007 and based on West 35th Street near Herald Square, builds much of its business around Microsoft: alongside managed IT, it sells cloud migrations and disaster recovery on Azure, Microsoft 365, Microsoft Teams Calling and other hosted phone systems, and help adopting Microsoft Copilot. Its cybersecurity services include 24/7 incident response, managed security, compliance audits and staff training, and it serves manufacturing, education, finance, legal and healthcare clients. In 2020 it acquired Coral Vision Tech, a New Jersey MSP. Best for: companies standardizing on Microsoft 365 and Teams for both IT and phones.

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ETech 7

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ETech 7, founded in 2012, has its headquarters on West 47th Street in Midtown and offices in Fresh Meadows, Queens, and East Meadow on Long Island, which helps firms with staff outside Manhattan. It offers a 24/7 help desk, managed servers and networks, backup and disaster recovery, hosted servers and applications, Microsoft 365, virtualization and cybersecurity, and it says it supports more than 126 businesses with a 96% average client-satisfaction score. Clients span legal, financial, healthcare, pharmaceutical, real estate, arts and media, and nonprofit organizations, and its technicians hold CompTIA and Microsoft certifications. Best for: small firms with people in Manhattan, Queens and Long Island.

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Netrio

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Netrio, a Texas-based national MSP owned by private equity firm L Squared Capital Partners, bought New York’s Agio in May 2025 and lists a New York office on Madison Avenue. Agio, founded in 2010, built its business supporting hedge funds, private equity firms and other financial companies, and its AI-assisted support platform, AgioNow, now sits inside Netrio, which says it serves more than 1,000 clients with managed IT, cybersecurity, cloud, connectivity and voice. Netrio says it ranked in the top 10% of Channel Futures’ 2026 MSP 501. Best for: financial firms that liked Agio’s model and want the backing of a larger national provider.

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Electric

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Electric, headquartered on Broadway in the Flatiron District, takes a software-first approach and markets itself as an alternative to a traditional MSP. Its platform manages laptops and apps, automates onboarding and offboarding, and handles hardware purchasing, with security add-ons from Keeper, ThreatDown and others, and it connects to HR systems such as ADP, TriNet, Justworks and Paychex. Unusually for this list, it publishes prices: a free tier, Essentials at $10 per user a month and Pro at $25, with volume pricing. Best for: startups and remote-first teams that manage IT mainly through software rather than on-site visits.

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Bottom line

In New York, your industry should narrow the list before your headcount does. Law firms should start with Kraft Kennedy; hedge funds and private equity firms with ECI, Abacus or Netrio; and schools and nonprofits with CTS. Small offices without a specialist need are well served by Power Consulting, Tekscape or ETech 7, Thrive suits companies with offices beyond the city, and Electric fits startups that want software-driven IT at a published price. In every proposal, ask for on-site response times, the names of your day-to-day contacts, how the provider will document SHIELD Act safeguards or Part 500 controls, and what it costs to leave, including how passwords, documentation and backups will be handed back.

What does New York’s SHIELD Act require from a small business?

Any business that owns or licenses New Yorkers’ computerized private information must keep reasonable administrative, technical and physical safeguards, such as a designated security coordinator, risk assessments, staff training, contracts that require service providers to protect the data, monitoring for attacks and secure disposal of old records. A small business, defined as one with fewer than 50 employees, under $3 million in annual revenue in each of the last three years or under $5 million in year-end assets, only needs safeguards appropriate to its size and complexity. If a breach happens, affected New Yorkers must be notified within 30 days of its discovery, and so must the Attorney General, the Department of State and the State Police.

Which firms must follow NYDFS Part 500, and what changed in November 2025?

The Department of Financial Services’ cybersecurity regulation, 23 NYCRR Part 500, covers anyone licensed, registered or chartered under New York’s Banking, Insurance or Financial Services laws, from banks and insurers to many brokers and lenders. Under its 2023 amendments, the final requirements took effect on November 1, 2025: multi-factor authentication for anyone accessing a covered company’s information systems, with narrower rules for firms that qualify for a limited exemption, and a complete, documented inventory of IT assets. An MSP that serves financial firms should be able to show exactly how its services map to these controls.

Is an MSP cheaper than hiring IT staff in New York?

It can be, depending on the quote. Federal wage data for May 2025 put the average New York metro salary at $78,800 for computer user support specialists and $122,580 for network and computer systems administrators, before payroll taxes, benefits and recruiting, and one employee can’t cover nights, vacations and every specialty. An MSP spreads those skills across many clients for a monthly fee, usually per user or per device; ask for a written quote that lists what is included, such as on-site visits, after-hours support, security tools and projects, so you can compare it with a salary on equal terms.

How our rankings are made

Reader votes

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Editorial analysis

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