10 Best Managed IT Services Companies in Chicago (2026)

Illinois is the state where a fingerprint time clock can turn into a lawsuit: under the Biometric Information Privacy Act, collecting an employee’s fingerprint or face scan without written notice and consent can cost $1,000 for each negligent violation and $5,000 for each intentional or reckless one. That is one reason a Chicagoland managed IT provider needs to know local rules as well as servers and Microsoft 365. This ranking covers ten MSPs with offices we verified across the city and suburbs, from the Loop and the West Side to Oak Brook, Schaumburg, Buffalo Grove and Elgin. We excluded national providers whose only Chicago address is a Regus or coworking suite, and local firms run from a mailbox or a house.

At a glance

EMPIST

★ Top pick
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EMPIST, founded in 2000 and headquartered on West Monroe Street in the Loop with a second office in Elmhurst, is one of the few Chicago MSPs that publishes prices: plans run from $99 per user a month for its Essentials tier, for 5 to 15 users, through $125, $145 and $165 up to $235 for Premium. It ranked No. 135 on the 2026 MSP 501, has a SOC 2 Type II report and ISO 9001 certification, and says its 24/7 service desk answers in about 60 seconds on average. Services span managed IT, virtual CIO, backup and disaster recovery, cybersecurity and Microsoft 365, Azure and AWS for legal, healthcare, finance, manufacturing and nonprofit clients. Best for: companies that want transparent per-user pricing and audited security controls.

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Fulton May Solutions

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Fulton May Solutions was founded in 2003 by John Sikaras, who still leads it, and is headquartered on Jorie Boulevard in Oak Brook. It offers managed and co-managed IT, cybersecurity, backup and disaster recovery, cloud, networking, compliance and risk services, IT strategy and AI implementation for automotive, construction, manufacturing, healthcare, financial, legal, nonprofit, professional-services and logistics companies. It ranked No. 353 on the 2026 MSP 501 and says it has a SOC 2 Type II report. Best for: western-suburb companies that want a founder-led provider with audited controls.

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Netrix Global

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Netrix Global, which traces its roots to 1989 and is based on Woodfield Road in Schaumburg, is backed by private equity firm OceanSound Partners and grew again in November 2025 by buying Ricoh USA’s US managed IT services business. It runs a service desk, security operations and penetration testing, cloud and digital-workplace services, and even offers a fractional chief AI officer, with delivery centers in Argentina, the Philippines and India. Best for: mid-market and larger organizations that want security operations and support at scale.

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Ntiva

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Ntiva, a national MSP based in McLean, Virginia, belongs to the portfolio of PSP Partners, the Chicago-based investment firm founded by Penny Pritzker, and runs its Chicagoland office on Oak Creek Drive in Lombard. It has built its Chicago presence partly through acquisitions, including the local provider 3Points in 2019, and sells managed IT, cybersecurity, strategic consulting, cloud and AI services; in September 2025 it added Tampa-based Site Tech Services. Best for: multi-location companies that want Chicago support backed by a national provider.

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Dyopath

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DYOPATH was formed by merging DYONYX, founded in 1996, with Single Path, founded in 2003, and it works from South Meyers Road in Oakbrook Terrace, with another office in Monterrey, Mexico. It describes itself as one of the largest privately held MSPs in the US, focused on managed services and security, and it ranked No. 197 on the 2026 MSP 501. Best for: mid-size companies that want a large private MSP with a western-suburbs office.

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Framework IT

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Framework IT works from North Sacramento Boulevard on Chicago’s West Side and focuses on organizations with roughly 10 to 200 employees. Its services run from network and IT asset management, lifecycle planning and virtual CIO work to cloud and cybersecurity consulting, AI services, backup and disaster recovery, and a deep security stack with a managed SOC, managed XDR, endpoint and email security, vulnerability management and dark-web monitoring. It ranked No. 217 on the 2026 MSP 501. Best for: city-based companies with 10 to 200 staff that want strong security built into managed IT.

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Hodgson Consulting

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Hodgson Consulting & Solutions has been led since 2000 by its founders, Karla and Bob Zehnder, from Lake Cook Road in Buffalo Grove in the northern suburbs, and it positions itself as an IT partner for small businesses. It provides fully managed and co-managed IT, cloud services and cybersecurity, and it ranked No. 280 on the 2026 MSP 501. Best for: small businesses in the northern suburbs that want a founder-run team.

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ExcalTech

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ExcalTech began in 1994 as Excalibur Technology Corp., took its current name in 2018 after Thomas Rissman bought the company in 2017, and moved its headquarters from Barrington to Winnetka Circle in Rolling Meadows in 2024. It provides managed IT, data center and cloud services, VoIP, Microsoft 365 and web design, and counts municipalities and park districts among its specialties alongside manufacturers, construction firms, financial companies, medical practices and law firms. It ranked No. 491 on the 2026 MSP 501. Best for: municipalities, park districts and businesses in the northwest suburbs.

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TDI Networks

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TDI Networks, which describes itself as veteran-owned and has served clients from Woodridge since 2005, works only with dental and medical offices. It covers managed IT with 24/7 support, networks and servers, backup and cloud, VoIP and hardware purchasing, plus the compliance work these practices need, including HIPAA risk assessments and gap analysis, ransomware defense and staff training. Best for: dental and medical practices that need HIPAA-ready IT.

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adNET Technology Management

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adNET Technology Management, based on North McLean Boulevard in Elgin with further offices in Wisconsin and Florida, brings what it describes as 25 years of technology management experience to managed IT, business continuity and business phone systems. It runs dedicated programs for law firms, CPA firms, manufacturers, construction companies and healthcare providers, and an unusual one for fire departments and fire protection districts. Best for: Fox Valley businesses and public-safety agencies that want sector-specific programs.

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Bottom line

Start with your compliance exposure. Dental and medical practices should talk to TDI Networks first; manufacturers and other defense suppliers facing CMMC should ask finalists such as EMPIST or Fulton May, which list manufacturing among their industries, how they handle NIST SP 800-171 controls; and municipalities and fire districts have specialists in ExcalTech and adNET. Then weigh location and scale: EMPIST and Framework IT are in the city, Fulton May, Dyopath and Ntiva in the western suburbs, Netrix Global and ExcalTech in the northwest, Hodgson in the northern suburbs and adNET in the Fox Valley. Ask every finalist for its response-time commitments in writing, a copy of any SOC 2 report it mentions, and how it helps clients document BIPA consent for biometric time clocks and door readers.

What does Illinois’ biometric privacy law require from employers?

Under the Biometric Information Privacy Act, a business that collects fingerprints, face scans or other biometric identifiers, including through time clocks and door readers, must first tell the person in writing what is being collected, why and for how long, and obtain a written release. It must also publish a retention policy and destroy the data once the purpose is fulfilled or within three years of the person’s last interaction, whichever comes first. People can sue for $1,000 per negligent violation or $5,000 per intentional or reckless one; an August 2024 amendment counts repeated collection of the same biometric from the same person by the same method as a single violation and allows electronic signatures for consent.

How quickly must an Illinois business report a data breach?

Illinois’ Personal Information Protection Act requires notice to affected residents in the most expedient time possible and without unreasonable delay, rather than within a fixed number of days. If a single breach requires notice to more than 500 Illinois residents, the business must also notify the Attorney General, no later than when it notifies the residents. Your MSP’s logging and incident-response plan largely determine how quickly you can work out who was affected.

What do Chicago manufacturers need to know about CMMC?

The Defense Department’s Cybersecurity Maturity Model Certification program rule took effect on December 16, 2024, and the rule that began writing CMMC requirements into defense contracts took effect on November 10, 2025, starting a phased rollout. Suppliers that handle controlled unclassified information generally need Level 2, whose requirements match the 110 security requirements of NIST SP 800-171. Ask any MSP you are considering which of those controls it will implement and document for you, and whether its own tools and data centers meet the same standard.

How our rankings are made

Reader votes

One vote per reader per tool, bot-filtered. Votes decide the order — the most-voted tool is #1, shown as real numbers.

Verified use

Reviews are weighed by evidence of real use by US businesses — not by volume.

Editorial analysis

We test the tools, read the pricing fine print, and write the reviews. Your votes set the ranking.

No vendor pays for placement.