For most small businesses the practical shortlist is CMIT Solutions or TeamLogic IT if you want a local team that can come on-site, and Integris or Ntiva if you want a national provider with more structured planning. If round-the-clock security monitoring is the priority, look at Sourcepass or Thrive; if you already have IT staff, Dataprise’s co-managed model is built for you. Whoever you shortlist, ask for a sample service agreement, guaranteed response times and three references from businesses your size.
How much do managed IT services cost?
Most providers price per user (sometimes per device) per month. Fully managed plans are commonly quoted at roughly $100–$250 per user per month, depending on how much cybersecurity, compliance and on-site work is included. Ask what counts as a project, whether after-hours support costs extra, and how hardware is billed.
What is the difference between IT services and managed IT services?
Traditional IT services are break-fix: you pay when something breaks or for a one-off project. A managed service provider takes ongoing responsibility for your systems — monitoring, patching, backups, security and help desk — for a fixed monthly fee, so its incentive is to prevent problems rather than bill for fixing them.
How do I choose a managed IT provider?
Check that the MSP has engineers near your offices, already serves companies of your size and industry, puts its response-time commitments in writing, and includes core security (endpoint protection, email security and backup) in the plan rather than as add-ons.
