10 Best RMM and PSA Software for MSPs in the US (2026)

In January 2023, CISA, the NSA and MS-ISAC warned that criminals were tricking federal employees into running portable copies of legitimate remote monitoring and management (RMM) tools such as ScreenConnect and AnyDesk, the same kind of software managed service providers rely on every day. That warning captures the category: an RMM agent on every client computer lets an MSP monitor, patch, script and remotely fix thousands of machines, and in the wrong hands it opens the same doors. A PSA (professional services automation) system runs the business side, from tickets and contracts to time tracking, quotes and recurring billing. Large platforms such as NinjaOne, ConnectWise, Kaseya and N-able sell both sides plus backup and security; Atera, Syncro and SuperOps bundle RMM and PSA in one product; and specialists such as HaloPSA, Level and Action1 do one job well. The pricing model matters as much as the price: some charge per technician with unlimited endpoints, others per endpoint with unlimited technicians.

At a glance

#NameReader votes
01 NinjaOne 0
02 ConnectWise 0
03 Kaseya 0
04 N-able 0
05 Atera 0
06 Syncro 0
07 SuperOps 0
08 HaloPSA 0
09 Level 0
10 Action1 0

NinjaOne

★ Top pick
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NinjaOne, valued at $5 billion after raising $500 million in February 2025, is known for a fast, cloud-native RMM. It prices per device rather than per technician: its pricing page shows from $1.50 per device a month at around 10,000 endpoints up to $3.75 at 50 or fewer, billed monthly or annually, with a 14-day free trial. Full prices vary by region and the products bought, and partners without a promotional commitment can cancel with 60 days’ notice. Beyond endpoint management and remote access, it sells backup and mobile device management, offers patching, documentation and ticketing tools, and used part of its 2025 round to fund the planned purchase of the SaaS backup company Dropsuite. Best for: MSPs that want a modern RMM and are happy to pair it with a separate PSA.

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ConnectWise

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ConnectWise, owned by Thoma Bravo since 2019, sells one of the broadest MSP stacks available: ConnectWise PSA, Automate and RMM for monitoring, ScreenConnect for remote access, and Axcient and SkyKick backup, which it agreed to buy in 2024. In January 2026 it added zofiQ, whose AI agents handle service-desk tasks inside ConnectWise PSA. Most products are quoted, but ScreenConnect lists at $47 per concurrent technician a month billed annually ($62 monthly) for Standard and $57 ($72) for Premium. Its security record deserves a close look: CISA added ScreenConnect flaw CVE-2024-1709, rated 10.0, to its Known Exploited Vulnerabilities catalog in February 2024, and in November 2026 ConnectWise was investigating suspected abuse of third-party extensions in partner ScreenConnect environments and told partners to disable them and run version 26.6.5 or later. Best for: larger MSPs that want PSA, RMM, remote access and backup from one vendor.

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Kaseya

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Kaseya, the privately held Miami company led since June 2025 by CEO Rania Succar, owns several of the MSP market’s best-known tools: VSA and Datto RMM for monitoring and management, Autotask PSA for the business side, and IT documentation, backup, user security and compliance products, packaged as Kaseya 365 subscriptions for endpoints, users and operations. Prices come by quote. Its history includes the July 2021 REvil ransomware attack, which exploited a zero-day flaw in on-premises VSA: Kaseya said fewer than 60 of its direct customers, mostly MSPs, were hit and roughly 800 to 1,500 downstream businesses were affected. Best for: MSPs that want one vendor across RMM, PSA, backup, documentation and security and can negotiate a bundle.

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N-able

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N-able (NYSE: NABL), based in Burlington, Massachusetts, offers two RMM platforms, N-central and N-sight, along with backup, endpoint detection and response built with SentinelOne, and Adlumin, a security operations platform it bought. In the third quarter of 2026 its revenue rose 4.9% to $137.5 million, and it launched AI-assisted vulnerability and patch management. It sells through quotes rather than a public price list. In August 2025 CISA added two N-central flaws, CVE-2025-8875 and CVE-2025-8876, to its Known Exploited Vulnerabilities catalog on the same day N-able shipped the fixes in N-central 2025.3. Best for: MSPs that want RMM, backup and security operations from one publicly traded vendor.

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Atera

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Atera, founded in Tel Aviv in 2011, made per-technician pricing with unlimited endpoints its signature. For MSPs, Pro costs $129 per technician a month billed annually ($139 monthly), Growth $159 ($189) and Power $209 ($249), and a free trial is available. Every plan combines RMM, ticketing and help desk, patching, scripting and remote access, while add-ons such as network discovery cost $29 per technician a month. Its AI agent, launched as IT Autopilot and renamed Robin in 2026, handles routine support requests. Best for: small MSPs that manage many devices per technician.

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Syncro

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Syncro, formerly SyncroMSP and backed by Mainsail Partners, bundles RMM, PSA and billing in one per-technician price with unlimited endpoints: Core costs $129 per technician a month billed annually ($159 monthly) and Team $179 ($209), with a 14-day trial. That covers monitoring, automated Windows patching, scripting, ticketing, invoicing and recurring billing, a client portal and Splashtop remote access, plus QuickBooks, Xero and Stripe integrations; Team adds Microsoft 365 and Entra ID security tools. Its AI ticket triage and dispatch features are free until January 2027 and then move to usage-based credits, and support runs 24 hours a day, five days a week. Best for: small and growing MSPs that want one bill for RMM, PSA and invoicing.

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SuperOps

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SuperOps, founded in 2020 and based in Dallas, raised a $25 million Series C led by March Capital in January 2025 and has since added Monica, its agentic AI, an AI agent marketplace with AWS and unified endpoint management. Unlike Atera and Syncro, it charges MSPs per endpoint with unlimited technicians, with a 150-endpoint minimum, volume discounts, no overage charges and free onboarding; exact prices are given on request, and a 14-day trial needs no card. The platform combines RMM for Windows, macOS and Linux, patching, network monitoring, scripting, ticketing, projects and IT documentation, with Splashtop remote access built in. Best for: MSPs with large technician teams relative to their endpoint count.

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HaloPSA

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HaloPSA, now branded Halo, is a PSA only, built in the UK and known for deep configuration; it connects to RMMs such as ConnectWise Automate, Kaseya VSA, Atera and SuperOps rather than replacing them. In the US it costs $99 per agent a month billed annually for smaller teams, with lower rates for larger ones, every feature included, a required onboarding package priced case by case and a 30-day free trial. Tickets, contracts, billing, quotes, projects, time tracking, stock and a client portal are all part of the base product, and Halo’s contracts promise no merger, acquisition or private-equity deal for a rolling 10 years. Best for: MSPs that keep their own RMM and want a deeply configurable PSA.

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Level

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Level, started in 2019, is a lean RMM with one all-inclusive plan: it is free for up to 10 devices, and beyond that every device costs $2 a month, billed month to month on the month’s peak count with no setup fee or annual commitment. It covers monitoring and alerts, OS and third-party patching by device group, browser-based remote control, scripts, automations and a command-line interface, plus single sign-on and role-based access, and it integrates with PSA and documentation tools. There is deliberately no ticketing or PSA. Best for: MSPs that want transparent, contract-free RMM pricing alongside a PSA they already use.

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Action1

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Action1, based in Houston, focuses on patch management: it is free for the first 200 endpoints with no feature limits and no trial expiry, and paid pricing beyond that comes by quote. It patches operating systems and hundreds of third-party applications, offers browser-based remote access without a VPN, runs PowerShell, CMD and Bash scripts, and keeps each client’s data separate, with white-labeling for MSPs. Action1’s own comparison notes that it has no one-click patch rollback. Best for: MSPs and IT teams that need dependable patching first, especially for fleets under 200 endpoints.

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Bottom line

Work out your ratio of endpoints to technicians before comparing quotes. A shop with three technicians and 1,500 endpoints pays far less on per-technician plans such as Atera or Syncro, while a team with many technicians and fewer devices does better with per-endpoint pricing from NinjaOne, SuperOps or Level. MSPs that want one vendor for RMM, PSA, backup and security can negotiate bundles with ConnectWise or Kaseya, N-able suits those focused on RMM, backup and security operations, and HaloPSA is the PSA to pair with whichever RMM you keep. Whatever you buy, treat the RMM as the most sensitive system you run: require phishing-resistant multi-factor authentication for every technician, limit who can run scripts across all clients, patch self-hosted servers within days of a security bulletin, and review installed extensions and integrations regularly.

What is the difference between RMM and PSA?

RMM software works on the client’s computers: an agent installed on each device reports health and alerts, installs patches, runs scripts and gives technicians remote access. PSA software runs the MSP’s own business: tickets and service-level targets, contracts, time tracking, quotes, projects and recurring invoices, usually synced with QuickBooks or Xero. Some vendors sell both in one product (Atera, Syncro, SuperOps), some sell separate products that integrate (ConnectWise, Kaseya), and some do only one of the two, such as Level for RMM and HaloPSA for PSA.

How do attackers abuse RMM tools, and what does CISA recommend?

The January 2023 advisory from CISA, the NSA and MS-ISAC described help-desk-themed phishing emails that led federal employees to download portable copies of ScreenConnect and AnyDesk, which run without installation or admin rights, followed by refund scams, and it warned that MSPs and IT help desks are frequent targets. It recommends auditing which remote access tools are in use, checking logs for portable RMM programs, blocking unapproved RMM software with application controls, allowing approved RMM only through approved remote access, and blocking common RMM ports at the network edge. In June 2025 CISA reported that ransomware actors had exploited unpatched SimpleHelp RMM, through CVE-2024-57727, to reach the customers of a utility billing software provider, and urged organizations to find every SimpleHelp instance and update or isolate it.

Should our RMM run in the cloud or on our own servers?

Several of the most damaging RMM incidents hit self-hosted servers: Kaseya said the direct customers hit in the 2021 VSA attack were all running on-premises VSA, the 2025 SimpleHelp attacks targeted unpatched self-hosted servers, and ConnectWise’s November 2026 guidance singled out on-premises ScreenConnect environments that still had the flagged extensions enabled. A cloud-hosted RMM moves server patching to the vendor, which removes one common failure, but no hosting model protects stolen technician credentials. Choose on-premises only if you need it for data residency or control and have a process to apply vendor patches within days.

How our rankings are made

Reader votes

One vote per reader per tool, bot-filtered. Votes decide the order — the most-voted tool is #1, shown as real numbers.

Verified use

Reviews are weighed by evidence of real use by US businesses — not by volume.

Editorial analysis

We test the tools, read the pricing fine print, and write the reviews. Your votes set the ranking.

No vendor pays for placement.