Small and midsize businesses should start with Huntress for published per-seat pricing, Sophos MDR to keep their current endpoint security, or Blackpoint if they buy security through a managed service provider. Midsize companies that want one vendor for monitoring, incident response and a warranty should look at Arctic Wolf. If you already run CrowdStrike, SentinelOne or Zscaler, their own MDR services — Falcon Complete, Wayfinder and Zscaler MDR — are the natural fit, while Expel, ReliaQuest and Critical Start suit teams with tools from several vendors. Before you sign, ask exactly which response actions analysts may take without asking you, whether incident response and forensics are included, and what the warranty actually covers.
How much does MDR cost?
Few providers publish prices. Huntress lists managed EDR at $8.99 down to $5.49 per endpoint a month depending on volume, plus $4.80 per identity a month for identity protection; most others, including Arctic Wolf, CrowdStrike, Sophos, Expel and ReliaQuest, quote based on endpoints, users, data sources and the level of incident response you want.
What is the difference between MDR and an MSSP?
A traditional managed security service provider (MSSP) mainly monitors your systems and sends alerts, leaving the response to your team. MDR adds active response: the provider’s analysts investigate threats and take action, such as isolating a device or disabling an account, as IBM and Microsoft both describe it.
Do I still need my own security software with MDR?
Usually, yes. Some MDR services run on the provider’s own agent (CrowdStrike Falcon Complete, SentinelOne Wayfinder, Huntress), while others monitor tools you already license, such as Microsoft Defender, CrowdStrike or Okta (Sophos, Expel, ReliaQuest, Critical Start). Check which licenses you need and what the provider can see before you sign.